Lia Honda Albany Service

✅ Medical, Dental and Vision
✅ 401K Plan with Employer Match
✅ ASE and state inspection certification reimbursement and all training expenses paid to further your career
✅ Continued education, manufacturer hands-on and web-based training
✅ Paid Time Off
✅ Paid Weekly
✅ An employer funded Life Insurance Plan
✅ Discounts on services and parts
✅ Employee vehicle purchase plans
✅ Company provided uniforms

Is the shop heated? Air conditioned?
Heated yes, A/C - no

What is the size of the team I’d be working with?
Currently 16 technicians, 8 Service Advisors, 2 Dispatchers, 2 Appointment Coordinators, 1 Warranty Administrator, 2 Cashiers, 8 Parts Department personal, 1 Building maintenance dedicated to the shop

What are the shop hours and what are the shift timeframes?
M – F 7am – 5:30pm, Saturday 8am – 5pm. Shifts are 8am to 5pm M-F and 8am – 5pm Sat on rotation

What tools does the shop provide that are available for all technicians to use?
Lia Honda provides all special tools mandated by American Honda Motors. Two Hunter tire changers, two Hunter tire balancers, two State inspection machines and a Hunter quick check with tire tread check. Technicians must provide their own hand tools.

What type of break room facility is provided?
Our break room is heated and A/C and has 60” flatscreen TV, Cable TV, Refrigerator, Microwave oven, Toaster, Keurig coffee maker and a soda / snack machine.

How many bays does your shop have?
26 and one Hunter alignment rack

How many repair orders do you average per month?
2300

What is your parts ordering process?
Technicians work directly with our parts department team on ordering the proper parts for each vehicle they work on.

What is your policy on side work?
No side work is allowed to be performed at Lia Honda of Albany

Are there any other unique features of the work environment worth noting?
Team focused environment, where all staff members are encouraged to assist each other and most importantly be customer focused. Our shop is kept clean, our equipment is inspected by our staff daily; any damaged equipment is locked out and repaired and/or replaced as quickly as possible to keep our staff safe and efficient as possible.
 

Do you offer any skills training or continuing education opportunities?
All technicians are required to complete Factory training via online training and classroom training

Can you describe opportunities for career growth at your business?
Lia Honda of Albany is one of twenty-one Dealerships within Lia Auto Group. Lia Honda of Albany is a continuously growing store with growth opportunities.

Can you describe your performance review process?
Service Management continuously evaluates their team’s performance and offers coaching and or feedback on a regular basis.

What type of safety training is required?
All newly hired employees will be safety trained via ENYCAR

Can you describe how Techs work with and mentor younger techs?
All newly hired technicians work in the service bays next to our shop foreman until they are comfortable with the shop, our policies and procedures. Younger/apprentice technicians will work directly

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Lia Honda of Albany is involved in our local BOCES and HVCC job fares to encourage interest in the automotive field and employment at Lia Honda of Albany

Where do you see the shop in five years?
As a continuously growing shop we hope to increase our business and staff to properly service our customer’s needs.

Is there anything else you’d like to mention about career development and community?
Lia Auto Group offers competitive pay, 401K, medical / dental / vision insurance. We also offer discounted gym membership at VENT Fitness.
 

Do you have an application form and how long does it typically take to complete?
We do have an online application and it usually takes less than 10 minutes to complete.

Do you phone screen applicants before doing in-person interviews?
Applicants are screened by the hiring manager and then an in person or phone interview is scheduled.

What do your in-person interviews entail?
One on one question and answer with the hiring manager.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Background and MVR are conducted prior to offer and with hire being contingent to outcome.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Depending on the number of applicants and results from Background & MVR which varies

How is onboarding completed for new hires?
Approved applicants complete online onboarding once approved for hire